What is KPI? Performance indicators
The question that many are asked:
What is KPI?
Our best gage for the state of the human capital of our organization are the KPIs. The Key Performance Indicators, will become valuable allies of the HR department to take the pulse of the company-staff relationship.
These KPI indicators are expressed in formulas that measure various factors related to life in the company and human capital: average length of stay in the company, average time spent filling a vacancy, employee satisfaction index … So up to 33 areas, which are the what we use most in Nextint, but KPIs can be as numerous, and as diverse, as necessary.
It is imperative to have clear and measurable KPIs
Thanks to the values of the KPIs, a global image is formed, based on figures, which portrays the relationship between the company and the employee. This global image will help us to know if we need to work on any aspect of our labor relations, or, on the contrary, which level of commitment, profitability, etc., are optimal. This example helps us understand each KPI.
“Some KPIs are very easy to calculate . For example, the percentage of vacation days spent will give us an idea of the balance between personal life and professional life.”
What is KPI ? Going into more detail
Commitment, satisfaction, trust or communication, among others, would be the key ingredients for any happy relationship. As well as the relationship with our company, the environment in which we spent much of our time, is not any different.
If a relationship is healthy, it has a positive impact in a multitude of ways and brings us happiness. Similarly, if a relationship is harmful, we will be resentful, stressed, cranky … Similarly, the relationship we have with our company affects both parties.
Thus, if a company has a healthy relationship with its employees, this will result in more positive and satisfactory relationships with customers, since the worker will be more involved. Relationships will yield more loyalty, and in a high percentage of cases, more income.
Since for a relationship to be healthy and satisfying (including the one we have with our company), it must be based on all the terms that are beneficial and positive: trust, loyalty, communication … Abstract? Yes. Subjectives? As well. But we have good news. In the professional environment these concepts can be measured and controlled.
Indicators KPIs, measuring the state of the human capital of your company
Observing KPIs allows us to track and control the work we do, and therefore, allows us to apply changes and correct if necessary.
Some of the most used KPIs are, by the way, very easy to improve thanks to Nextinit. For example, the number of suggestions made per employee. In addition to positively impacting the company to implement solutions that favor at any level, it also gives an idea of the employee’s level of commitment to the organization, and reflects the degree of openness of the company to receive ideas and suggestions.
Nextinit, designed by a former professor to facilitate the sharing of ideas, communication, collaboration and involvement between all of his colleagues, is the ideal tool to improve our KPI indicators as well as the relationship of all of the colleagues within the company.
So do you know how to respond to the question of “what is a KPI”?
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